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POSITION SUMMARY:
This position provides direct and indirect clinical services to all patients requiring behavioral health intervention presenting in the
EDUCATION/CERTIFICATION:
COMPETENCIES:
ESSENTIAL DUTIES and RESPONSIBILITIES:
Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job. They are intended to be accurate reflections of the principal duties and responsibilities of this position. These responsibilities and competencies listed below may change from time to time.
Job-Specific Competency
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1. Actively participates in individual clinical supervision as evidenced by presenting cases for discussion, identifying clinical skills areas needing improvement, and openly accepting feedback from supervisor and peers |
2. Is aware of the impact of his/her behavior on peer’s and patient’s behaviors as evidenced by their ability self assess in individual and/or group supervision. |
3. Applies a variety of interventions and resources to effectively treat a population diverse in age and diagnosis as evidenced by chart reviews |
4. Demonstrates knowledge and respect for cultural differences in respect to the treatment approach as evidenced through documentation and case reviews. |
5. Exhibits up to date knowledge of community resources and has ability to access resources as appropriate to meet patient needs, as evidenced by case reviews and chart reviews. |
6. Conveys warmth, genuineness and empathy. Respects the patient as a whole person with strengths and needs as evidenced through direct observation and patient feedback. |
7. Interviews patients in a timely manner while reviewing all pertinent clinical information , contacting appropriate clinical providers and may include family during interview based on the clinical judgment of the clinician as evidenced by case and chart reviews |
8. Functions as a behavioral health resource to emergency department staff, patients, families and community resources as evidenced by direct observation |
9. Demonstrates flexibility and willingness to meeting the department’s needs for scheduling and coverage for the two Emergency Departments as evidenced by direct observation. |
10. Exhibits the ability to multi-task while continuing to move patients through the system effectively and appropriately meeting their clinical needs as evidenced through direct observation |
11. Is conscientious, productive and fulfills responsibilities without reminders as evidenced by direct observation, and chart audit. |
12. Exercises good judgment in seeking help and /or while acting independently as evidenced by direct observation and individual and group supervision. |
13. Contacts Managed Care Organizations negotiating authorization for appropriate level of care and documents efforts as evidenced by chart reviews |
14. Completes all requested/required forms, letters and documentation requirements with accuracy and thoroughness in a timely manner and in accordance with JCAHO, Managed Care and other standards with which the Program must comply as evidenced by chart audit. |
15. Effectively uses psychological and physical management techniques to manage violent or potentially violent situations consistent with Physical Management Training (PMT), as evidenced by peer and supervisor observation. |
16. Participates in Early Response codes and Dr. Strong codes. |