DIRECTOR OF COMMUNITY SUPPORT SERVICES

The Lord’s Place is a dynamic, passion-driven social impact organization in Palm Beach County providing innovative, compassionate and effective services to homeless men, women and children in our community. We are an organization committed to building an inclusive, varied workplace welcoming to people of all backgrounds. We have consistently ranked nationally as a Best Nonprofit to Work For, as a Best Place to Work in Florida, and as a Best Place to Work in South Florida.

What makes us one of the best places to work, besides having mission-focused employees who live our core values?

• Generous paid time off including vacation, sick leave, and holidays
• Maternity/Paternity Leave
• 401k with automatic 3% employer match
• Exceptional benefits including health, dental, vision, life, short and long-term disability, supplemental insurances
• Employee assistance
• Tuition Reimbursement
• Flexible work environment
• And much, much more!

We are seeking a Director of Community Support Services to join our team. The candidate will provide leadership and manage all service activities associated with PATH, SOAR, and Representative Payee Programming. The Projects for Assistance in Transition from Homelessness (PATH) program serves individuals experiencing homelessness and mental illness. The SSI/SSDI Outreach, Access and Recovery (SOAR) program assists individuals experiencing homelessness with apply for Social Security benefits. This position oversees Supervisor(s), case managers, and SOAR specialists, who are dedicated to providing services to individuals and families experiencing homelessness.

Responsibilities include:

· Play a key role in agency strategic planning related to community engagement programs, including working closely with the Director of Outreach to coordinate services in Street Outreach and the Engagement Center.

· Provide administrative oversight of PATH, SOAR, and Representative Payee Programming.

· Provide clinical support to PATH clients experiencing mental illness, substance use, and other barriers.

· Develop curriculum, provide training, and facilitate individual and group supervision to program staff to increase effective service provision and reflective practice.

· Oversee the SOAR application process to ensure optimal outcomes for client participants.

· Provide coordination and assistance in managing the funds of a limited number of clients who receive Representative Payee services through the agency.

· Ensure that all program records are in compliance with regulatory and funder requirements.

· Lead and support efforts to promote continuous quality improvement in service delivery.

· Participate in local Continuum of Care, mental health system of care, and other applicable meetings and subcommittees.

· Actively participate in all required trainings, fundraising events, and opportunities for professional development, as requested.

· Develop and implement homeless awareness training for program staff, community members, and volunteers, as required.

· Prepare and review outcome data, grant reporting, expenditures, and program spending in relation to budget.

· Ensure client charts and outcome data are complete and accurate for audit and discharge processes.

· Perform additional duties as assigned by the Vice President of Community Programs according to business needs.

· Master’s degree in social services required.

· License as LCSW or LMHC strongly preferred.

· Complete applicable trainings and certifications as required by funders.

· Computer skill, including a working knowledge of Office 97 or higher required.

· Requires ability to operate business equipment used daily within the organization.

· Requires ability to learn and use whatever documentation system appropriate to their program, including electronic databases to document case notes.

· Requires exceptional written and verbal communication

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